Frequently Asked Questions

Here are some Commonly asked Question and Answers: Click On the Question for the Answer.

Q. Canada Distributor?

Answer: For our Canadian Customers, we recommend Auto Obsessed You can use this link: https://www.autoobsessed.com/search?type=product&q=langka You can purchase The Blob Eliminator, Wetsand kit, and The Paint Chip Repair kit. Paints must still be purchased and shipped from the US.

Q. Tracking my shipment

Yes, we will email the tracking information once your order is processed in our shipping department.

Q. Europe Distributors?

Do you have a distributor in Europe?
Answer: Yes: Contact Frost at http://www.frost.co.uk. Do a Search for "Langka" and our products will show up on their website for ordering. They ship throughout Europe.

Q. Pulling out the touch up paint

The Blob Eliminator is pulling the paint out. What am I doing wrong?
Answer: When this happens, here is what to do.
1. Make sure the paint has dried long enough, usually 2 hours.
2. Rub less aggressively. Once you see the paint begin to smooth down (paint begins to show up on the cloth), rub lighter watching after each stroke to determine when to stop removing touch up paint.
3. You can reduce the strength of the Blob Eliminator by diluting it using water. We recommend a 1:1 dilution.
4. If you still keep pulling the touch up paint out, then we recommend you try our other process. Go to this page for instructions and graphics of the process. www.langka.com/method2

Q. How does the Blob Eliminator work?

Answer: It is both a chemical (softening) and mechanical (rubbing) process. Once the touch up paint has dried, The Blob Eliminator will re-soften ONLY the touch up paint, and the light rubbing will mechanically "smooth" down the excess paint, with ONLY the touch up paint appearing on the cloth.
This process has been used to repair over 20,000,000 vehicles worldwide. It is a unique and proven process that will safely remove excess touch up paint from the surface of clear-coat painted and non-clear/coat vehicles without affecting the original paint surface of your vehicle.

Q. Works with all touch-up paints?

Sure, BUT we recommend using MANUFACTURES TOUCH UP PAINT. The Blob Eliminator is the ONLY safe product on the market when using these MANUFACTURES TOUCH UP PAINT. NO OTHER product works on MANUFACTURES TOUCH UP PAINT, the preferred touch up paint, when repairing chips and scratches.

However, IF you can't get the manufactures touch up paint, this is no problem. The Blob Eliminator will work on all touch up paints. Also, we can make the paint for you. Click here.. IF you don't know your paint code, click here.. Note: With any non-manufacture touch up paints let these paints dry longer and you need to rub very lightly as the tendency is for these less durable touch up paints to be softened quite quickly. Also, you can dilute The Blob Eliminator with water if you want to reduce the strength of the Blob Eliminator when using these non-manufacture touch up paints.

Q. Works on old touch up paint?

Answer: It depends on how long the "old" touch up paint has been on the vehicle. The Blob Eliminator is only "guaranteed" to work on newly applied touch up paint as in our directions. However, it will most likely work on old touch up paint, just no guarantees. You'll just need to be sure the area is very clean since you will need to rub longer and use plenty of The Blob Eliminator if you are going to attempt removing this old touch up paint. We recommend you use The Blob Eliminator for repairing some new chips, to get a feel for what it does. Once you have done that, then try it on the "old" touch up paint areas... just takes some elbow grease and a bit more rubbing time. BE SURE TO USE A VERY SOFT CLOTH.

Q. Is this product guaranteed?

Answer: YES. If for any reason the Blob Eliminator does not remove the excess blob of paint that was applied up to 4 days prior, Langka will refund the cost of the product in full. Just send it back with a copy of your invoice if you still have it. Otherwise, include your name, address, phone number, and email address so we can look-up your order. We'll refund the cost of the product you are returning and email you as well.

Q. Will it effect my OEM clear coat?

Answer: NO. This is the beauty of our product and why so many rave about it. The Blob Eliminator is specifically prepared to only remove the applied touch up paint, and not affect the original manufacturers clear coat surface. However, on repainted surfaces, you should test it in an inconspicuous area i.e., lower panel below the door. Do not use on vehicles in the 50's and early 60's IF they still have the original manufactures paint on them. Most old vehicles (30's-60's) have been repainted, and most of them have been repainted using basecoat/clearcoat paints. IF this is the case, the Blob Eliminator will work great.
Confused? Call us to discuss or email us using the "Contact Langka" tab at the very top of this page.

Q. OK for plastic bumpers or fiberglass?

Answer: Yes. Any clear coat painted surface. (Most all vehicles since 1990 are clear coated at production).

Q. What about existing rust in the chips?

Answer:Remove the rust using a device called the Prep Pen, an adjustable sanding pen specifically designed for removing rust. The tip of the Prep Pen can be sharpened to reach tight or small areas. The real question is "are you going to keep this vehicle"? IF so, then you need to neutralize OR grind-out the rust with the Prep Pen before you repair the chips. Navy Jelly or similar liquid products claim to "neutralize" rust... but that is debatable.

REMEMBER:  DON'T let future chips get rusted!! FIX THEM immediately once you discover them. It's called vehicle maintenance and it's not difficult now with our Paint Chip Repair Kit.

Q. How long will it take to get my order?

Answer: We have multiple choices on how to ship your products, depending on a number of factors. Most orders ship the same day the order is received. Also, if ordered on Fri,Sat,Sun, it will ship on Monday. Also, International shipments normally takes 10-14 days and are shipped via FedEx or UPS.

Q. What is the shelf life of the Blob?

Answer: Two years. We recommend you shake it well before using. You can reconstitute it with a small amount of water if you want to.

Q. Do I need to purchase anything else?

Answer: You will need to purchase the touch up paint from your dealership or directly from LANGKA.. If you don't know your paint code, Click Here. Again, the Blob Eliminator is the ONLY product designed specifically for manufacturers touch up paint AND all other touch up paints on the market. For non-manufacture touch up paints, just let the paint dry longer. If the paint chip is down to the metal, it may take a few coats or layers to fill the damaged area. We also provide other products on our web site that you may find helpful (Fine Tip Brush, Micro brush, Paint Sealant 2oz, etc). And if you need other car-care products, we provide the best products for maintaining your vehicles exterior (paint) and interior (leather, cloth, vinyl, carpet, etc).

Q. Has this been proven to work?

Answer: Our other company, IMAC (www.i-mac.com) developed this repair in 1989 for auto dealerships to use on their new and used car inventory. In the US alone, over 20 million cars have been repaired to increase their appearance and resell value. The Blob Eliminator is the first professional product available for consumers like YOU whereby you can now PROFESSIONALLY repair these unsightly blemishes for pennys.

Q. Can I damage my car?

Answer: It will not affect OEM (original equipment manufacture) clear coat painted surfaces. We caution using on repainted vehicles or defective painted surfaces or vehicles in the 1920-1965 that still have their "original" paint. Be sure to use a soft clean cloth.

Q. How long will a 2oz. bottle last?

Answer: You can repair 40-50 chips per 2oz. bottle.

Q. Can I buy this locally?

Answer: Not at this time. However, The Blob Eliminator can be purchased directly from many internet sites, including AMAZON, Ebay, and of course, directly from us on this web site on our secure server OR you can call us directly at 509-747-3607 (M-F 8am-5pm PST) and talk with us directly. Leave a message if for some reason we can't answer the call... we'll call you back. PLEASE speak slowly and repeat your phone number twice. Thanks in advance.

Q. What about metallic paints?

Answer:Metallic paints have a tendency to darken a bit. We have developed a method called the SQUEEGIE Method or WET Method and it helps greatly. When it comes to metallic paints, here's a tip: SHAKE the paint very well to get the metallic flakes into solution before you apply the paint to the chip or scratch.

Clear coating the finished repair (as a final coat) still may be required to further enhance the shine for metallics. For more information on CLEAR COATING the Repair click on this link.

Q. What about "Light" scratches?

Answer: Light Scratches means scratches that you can NOT catch your finger nail in them. They are very fine scratches, they are NOT deep enough to hold touch up paint. To repair these type of clear coat scratches go to [ 5 ] REPAIRING "LIGHT" SURFACE SCRATCHES in the CLEAR COAT

Q. What about "Deep" scratches?

Answer: Repairing a "Deep" scratch is quite easy if you think of scratches as just "long" chips. We have developed 2 methods for REPAIRING "DEEP" SCRATCHES. Check them out.

Q. Touch-up paint came in 2 bottles?

Answer: IF you have two (2) bottles (one is the paint color and the other is the clear coat), you have some options on how to do this repair. Click on this link CLEAR COATING the Repair and read of the options you have.

Q. What about spray paint?

Answer: You can spray the paint on using a "rattle-can". A lacquer based spray paint is preferred. It is a more durable paint formulation and they retain their shine better for doing paint chips.

Q. Whats the fastest method?

Answer: We have developed a 5 minute repair process which many find to be the easiest method for fixing chips/scratches. We call it the SQUEEGIE Method or WET Method . You do this repair while the paint you applied is still wet. Click on the link for more information.
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